Samantha Sowinski's work experience includes roles at multiple companies. Samantha started their career in 2006 at Livemercial, where they worked as a Search Engine Marketer and later as a Digital Media Planner. In 2008, they joined iCrossing as a Media Planner and was later promoted to Senior Media Planner. From 2013 to 2019, Samantha worked at iCrossing in various roles, including Media Supervisor, Associate Director of Media Strategy, and Director of Media. In 2019, they joined Invoca as a Senior Enterprise Customer Success Manager and was eventually promoted to Principal Customer Success Manager. Currently, Samantha holds the position of Director of Customer Success at Invoca since 2023. Additionally, in 2022, they also became an Advisory Board Member at UC Santa Barbara - PaCE.
Samantha Sowinski holds a BS in Journalism and Mass Communication with a specialization in Advertising/Marketing from Florida International University. Samantha also has obtained several certifications from Google, including the Google Ads - Measurement Certification and the Google Ads Search Certification in December 2019, as well as the Google Analytics certification in October 2019. In addition, they obtained the Adobe Ad Academy MASTER Certification from Adobe in March 2018.
March, 2023 - present
September, 2021
September, 2019
Sr. Director, Customer Success Enablement, Programs & Operations at Workday
Director, Customer Success - Emerging Products at ZoomInfo
Senior Director Customer Success And Customer Support at Akamai Technologies
Director, Customer Success Strategy And Enablement at ACI Worldwide
Associate Director, Customer Success at Wunderkind
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