Mike Ly

Mike Ly has a diverse work experience spanning across various industries. Mike is currently working at InVue as the VP of Global Customer Care, where they oversee customer care operations on a global scale. Prior to their current role, Mike was the Director of Customer Care - Americas at InVue.

Before joining InVue, Mike served as the Director of Customer Service at Mauser Packaging Solutions, where they managed customer service operations for the company. Additionally, they worked at Berry Global, Inc. as the Supply Chain and Customer Service Manager, where they led and developed the HHS NA Customer Service Team and implemented continuous improvement projects.

Mike also has experience in supply chain management and analytics. Mike worked as the Supply Chain Manager at Albert Uster Imports, where they provided cross-functional support and utilized various ERP resources. Prior to that, they held various roles at Procter & Gamble, including Materials Planning Leader, Customer Logistics Program Leader, and Material Supply Planner. In these roles, they managed inventory, led continuous improvement projects, and maintained material plans in SAP.

Early in their career, Mike worked as an End-to-End Solution Designer at BT Global Services, where they created high-level solution designs and conducted feasibility studies.

Overall, Mike Ly has a strong background in customer service, supply chain management, and process improvement, with experience in leadership roles and managing global operations.

Mike Ly obtained their Bachelor of Science (B.Sc.) degree in Computer Science from the University of Kent from 2002 to 2006.