Mohammed Arman Hajeeb currently serves as an Escalation Engineer (Sr. T2 | L3-Palo Alto TAC) at iOPEX Technologies, where responsibilities include managing escalated cases from L1 and L2 engineers, offering advanced troubleshooting on customer calls, and ensuring effective resolution of complex technical issues to enhance customer satisfaction. Prior experience includes roles as a Sr. Network Security Engineer and Network Security Engineer in the Palo Alto TAC, focusing on providing technical support to top accounts and resolving high-impact incidents. Mohammed's early career featured an internship as a Cybersecurity Engineer at Ateu Softwares, where skills in ethical hacking were developed, and a role as an AWS Cloud Intern at Ethnotech Academic Solutions. Mohammed holds a Bachelor's degree in Computer Science and Engineering from Visvesvaraya Technological University.
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