Anthony de Marco

Anthony De Marco has extensive experience in customer service and engagement, currently serving as the Customer Value and Improvement Manager at IP Australia since November 2021, following roles as Customer Service Strategy Officer and Customer Improvement Support Officer within the same section. Prior to IP Australia, Anthony worked at the Commonwealth Superannuation Corporation as an Administration professional and Consultant in Customer Engagement and Advice. Experience also includes positions at Beyond Bank Australia as a Customer Experience Officer and Member Engagement Officer, and at the ACT Government as a Customer Liaison Officer. Earlier roles include Associate Consultant at Randstad Australia, Product and Marketing Officer at SERVICE ONE Alliance Bank, Personal Financial Representative at GE Capital, and Salesperson at The Good Guys. Anthony holds a Master’s Degree in Marketing/Marketing Management and two Bachelor's Degrees in Banking and Financial Support Services and Professional Applied Economics from the University of Canberra.