Travis Lutes

President & Chief Operating Officer at IPEX by Aliaxis

Travis Lutes possesses extensive experience in leadership and sales within the mechanical systems sector, having held various pivotal roles at IPEX Group of Companies from January 1997 to September 2015, including President & Chief Operating Officer, Vice President, National Sales Manager, Mechanical and Industrial Sales Manager, and Marketing Manager. Prior to this, Travis Lutes contributed to academia at the University of New Brunswick from January 1988 to January 1995, focusing on Technology Management and Entrepreneurship and Civil Engineering. Educationally, Travis Lutes earned two Bachelor's Degrees from the University of New Brunswick, one in Civil Engineering and the other in Technology Management and Entrepreneurship.

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IPEX by Aliaxis

Honesty, fairness, integrity, the golden rule: a customer-first culture. Customers want it- even demand it. And it’s so easy to promise. This is ‘distance race’ thinking, and building a business on it is harder than you might think. It requires you to sacrifice many short-term opportunities for gain. It means spending whatever time it takes to help a client solve a problem on deadline. It means resisting the urge to cut corners on materials that, once in place, no one will ever see. It means innovation: going beyond what your customers want or expect, and working restlessly to create new products and ideas to fill unmet needs. It means keeping your word, even when it’s inconvenient, and honouring relationships over transactions, even when it costs. And it means building a team with people who believe it, live it, and stand by it. At IPEX we’ve long-since made a decision to embrace this long-term thinking, not just when it’s easy, but every day, in everything we do, for every customer and every employee. We don’t do it because we’re nice people, though we like to think we are. We do it because it’s good business, and that the reputation we’ve built over time, job by job, one customer at a time, pays the best dividends. Alex Mestres Chairman & Chief Executive Officer