Harriet Williams

Harriet Williams is an experienced professional in Human Resources and Customer Services, currently serving as Learning and Development Manager at IP Group plc since October 2018, following roles as Human Resources Advisor and Human Resources Assistant. Prior experience includes a position as Human Resources Administrator at Kent Union, where responsibilities encompassed handling HR queries and managing staff absence and training for over 200 employees. Earlier, Harriet worked at Mulberry Cottages as Customer Services Manager, overseeing customer service issues, and as Customer Services Administrator, managing administrative tasks and resolving disputes. Harriet holds a Master’s degree in Human Resource Management, a CIPD Level 7 qualification, and a BA (Hons) in History from the University of Kent.