Derek Warner

Director - Client Servicing at iPlace

Derek Warner (Elkins Fernandes) has a diverse work experience that spans from 2010 to the present. Derek Warner started their career at Capita as a Sr. Customer Service Executive, where they handled order calls and dealt with returns, payments, and order complaints. In 2013, they joined iPlace as an Associate Recruiter, conducting in-depth interviews and sourcing candidates. Derek Warner quickly advanced to become a Recruiter, then a Recruiting Team Lead, where they served as the primary contact for multiple clients and focused on professional development. Derek then transitioned to a Specialist Account Manager role, managing recruitment projects for the US market. Most recently, they have held positions in client servicing at iPlace, including Assistant Director and Director roles. In their current position, they manage outsourced recruiting solutions for staffing firms in North America and focuses on strategic account management for enterprise clients in various sectors. Derek has a strong background in building relationships with clients, collaborating with delivery teams, and continuously improving recruitment processes.

Derek Warner, also known as Elkins Fernandes, holds a Master's degree in Business/Commerce, General from Savitribai Phule Pune University, which they earned from 2010 to 2012. Prior to that, they completed their Bachelor of Commerce - BCom degree in Business/Commerce, General at AKI's Poona College of Arts, Science & Commerce from 2003 to 2010. Derek Warner'ssecondary education took place at Ornellas High School from 1995 to 2003. In addition to their formal education, Derek has obtained certifications such as the Sales Effectiveness for Staffing eLearning Program from Butler Street in 2022 and the iLead Leadership and Development Program from iPlace in 2018.

Links

Previous companies

Capita logo

Timeline

  • Director - Client Servicing

    March, 2023 - present

  • Assistant Director - Client Servicing

    April, 2022

  • Head - Client Servicing

    August, 2021

  • Specialist Account Manager

    June, 2020

  • Recruiting Team Lead

    June, 2015

  • Recruiter

    September, 2013

  • Associate Recruiter

    February, 2013

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