Matthias Kraus

Matthias Kraus is an experienced professional in customer experience and insights, currently serving as Chief Client Officer at Ipsos Germany since September 2020. Prior to this role, Matthias held the position of Vice President Customer Insights and Experience at E.ON, overseeing advanced analytics and customer journey design. Additional experience includes roles as Director of Brand and Customer Experience at GfK SE and as a specialist in marketing and sales at McKinsey & Company. Matthias began a career in market research and analytics at IBM and Valentum Consulting Group GmbH. Education includes a Diplom Psychologe in Psychology from Karlstad University and the University of Regensburg.