Joseph Hernandez

Joseph Hernandez has a solid work experience in the field of technical support and engineering. Joseph currently works as a Technical Operations Engineer at IPV Curator, where they install and resolves support requests for the Curator system. Before that, they were a Support Engineer at PriceSpider, where they resolved escalated customer issues and developed code resolutions. Joseph has also worked as a Technical Support Specialist at PatientPoint® and Outcome Health, where they provided technical support and solutions deployment. Joseph gained experience in desktop support and IT operations at Rewards Network and the University of Illinois at Chicago. At the university, they held roles such as Help Desk Analyst, Computer Production Control Aide, and IT Desktop Support/Networking Technician, where they provided user support, managed networking operations, and maintained hardware and software.

Joseph Hernandez received their education in Computer Science from the University of Illinois Chicago, completing their studies between 2002 and 2008. Joseph also obtained various certifications throughout their career, including the Google IT Support Specialization from Coursera in January 2023, Photoshop 2022 Essential Training from LinkedIn in April 2022, and Premiere Pro 2020 Essential Training from LinkedIn in April 2022, among others.