Jean-Christophe Luz

Jean-Christophe Luz is a seasoned professional in operations management with extensive experience across various companies in the telecommunications and customer service sectors. Currently serving as Chief Operating Officer at iQera since November 2021, Jean-Christophe Luz previously held the position of Regional Operation Manager at TLScontact from May 2018 to October 2021. Past roles include Directeur de Site at Outremer Telecom, International Operations Manager at Call Services, and Customer Services Manager at Orange Reunion. Throughout these positions, Jean-Christophe Luz has demonstrated expertise in inbound and outbound operations, telesales, customer services, debt chasing, technical assistance, and back-office functions. Additionally, Jean-Christophe Luz holds a COPC certification that has been active since 2013.