Michael Craddock

Michael Craddock has a diverse work experience spanning multiple companies. Michael began their career in 2003 at StarTek, where they held various roles such as Customer Service Representative and Quality Assurance Specialist. In 2008, they joined CGI as an Analyst. In 2009, they started working at iQmetrix, initially as a Senior Software Support Specialist and later transitioning into roles like Team Lead, Software Support and Manager of Operations. Currently, they hold the position of Director, Knowledge and Support at iQmetrix. Throughout their career, they have demonstrated skills in managing teams, conducting performance evaluations, providing technical support, and analyzing traffic and support volumes.

Michael Craddock attended Central Memorial High School, but no information is available about any degree, field of study, or dates of attendance. In 2021, they obtained the HDI Support Center Director certification from HDI.