Luis E. Feliz has a robust background in customer support and technical assistance, currently serving as Support Manager and previously as Support Lead at IRIS CRM since April 2020. Prior experience includes leadership roles as Customer Support Team Lead at EZFacility and diverse technical support positions at EZFacility and Salesforce.com, where responsibilities ranged from technical support analysis to consulting. Additional experience includes systems support at ProfitCenter Software and a helpdesk representative role at Verizon Business. Luis E. Feliz holds a Bachelor of Science in Computer Engineering from Universidad APEC.
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