Robin de Leon

Robin De Leon is a Senior Support Analyst at IRIS CRM, an NMI company, since January 2021, previously holding the title of Support Specialist. Prior experience includes serving as a Technical Support Engineer at SoGoSurvey from April 2018 to January 2021, providing personalized technical support and training for a SaaS survey platform. Robin also worked at InTech Defense LLC for a brief period as a Manufacturing Tech/Engineer, focusing on 3D CAD design and 3D printing. Earlier roles at Sumitomo Drive Technologies included Inside Sales Representative (Technical), Applications Engineer, and Strategic Sourcing Specialist, tackling technical support, proposal development, and supplier coordination. Robin holds a Bachelor of Science in Materials Engineering from Virginia Tech, graduating in 2012.