Johanna Whitelaw

Johanna Whitelaw has extensive experience in customer experience and management roles across several notable companies. At IRIS Software Group, Johanna served as a Senior Customer Experience Business Partner and previously as a Service Improvement Analyst from September 2020 to November 2022. Prior to that, Johanna worked at Hays Travel as a Branch Manager from October 2019 to September 2020. Johanna's career began at Thomas Cook, where contributions included roles as a Social Media Manager, Quality Advisor, and Branch Manager from March 2016 to September 2019.