Elissa Power

Service Delivery Manager at Iron Bow

Elissa Power has extensive work experience in various roles within the IT industry. Elissa is currently employed as a Service Delivery Manager at Iron Bow Technologies since 2022. Prior to that, they worked at Gartner from 2021 to 2022, serving as a Leadership Partner in Strategic Portfolio Management. In this role, Elissa was responsible for providing advisory and partnership services to IT executives in the defense, civilian, and commercial sectors, assisting them in the development and realization of their strategic initiatives.

Before Gartner, Elissa worked at Arthrex from 2016 to 2021 as a Manager in the Program Management Office. Their responsibilities included managing enterprise-wide projects and programs, creating operational directions and documentation, and advancing the maturity and influence of the PMO within the organization.

From 2007 to 2016, Elissa held the position of Executive Partner at Gartner. In this role, they evaluated organizational goals and strategies and provided guidance to CIOs, helping them define and solve critical challenges. Elissa also created and distributed Executive Programs and other Gartner content tailored to each member organization.

Prior to Gartner, Elissa worked at Booz Allen Hamilton as an Associate from 2003 to 2007. Their responsibilities included directing functional analysis teams and managing interdependencies across projects to ensure effective communication and evaluation of key performance indicators.

Elissa also has experience at DXC Technology (formerly Computer Science Corporation) as a Senior Project Manager from 2000 to 2003, where they developed and managed internal and external IT projects and implemented metrics to gauge company performance. Additionally, Elissa worked as a Program Manager at MCI WORLDCOM Communications Inc from 2000 to 2001, overseeing commercial billing activities and implementing system enhancements.

Furthermore, Elissa held the role of Project Development Analyst at the University of California, Davis Health System from 1999 to 2000, where they served as a liaison between IT and functional experts and led system analysis/development projects. Lastly, they worked as a Business Analyst at American Management Systems in 2000.

Overall, Elissa Power has a diverse background in IT leadership, project management, and strategic advisory roles, showcasing their expertise and extensive experience in the industry.

Elissa Power has a strong education background with a focus on business administration. Elissa received a Bachelor of Science degree in Business Administration from Frostburg State University, where they attended from 1993 to 1996. Following their undergraduate studies, Elissa pursued further education and successfully completed a Master of Business Administration (MBA) program at California State University-Sacramento from 1998 to 2000.

In addition to their formal education, Elissa Power has also obtained several certifications. In January 2019, they achieved the IT Information Library Foundations Certification (ITIL) from Quint Wellington Redwood. Furthermore, in September 2018, they obtained the Project Management Professional (PMP) certification from the Project Management Institute. Most recently, in February 2019, Elissa graduated from the Leadership Bonita Program and holds Alumni membership in the Bonita Springs Area Chamber of Commerce. These certifications and program completion demonstrate Elissa's commitment to professional development and their desire to expand their knowledge and skills in various areas.

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Timeline

  • Service Delivery Manager

    June, 2022 - present