Shelby VanderMel has a diverse work experience spanning different industries. Shelby currently works at Iron Bow Technologies as an Inside Sales Representative, where they started in November 2021 after previously serving as an Inside Sales Associate from June 2021 to November 2021.
Prior to their role at Iron Bow Technologies, Shelby worked at Planar Systems. Shelby started as a Sales Operations Administrator in January 2019 and held the position until January 2020. In this role, they played a crucial role in reconciling discrepancies in rebate claims, resulting in savings of up to $30,000 per month. Shelby also streamlined the claim verification process through Excel tools. Shelby then transitioned to become a Program Coordinator in January 2020, collaborating with distribution and reseller channel account managers, analyzing sales data, and managing contract materials.
Before joining Planar Systems, Shelby gained experience in client service and administrative roles. Shelby worked as a Client Service Representative at VCA Animal Hospitals from October 2018 to January 2019. Their responsibilities included communicating with clients, scheduling appointments, and facilitating check-in and payment collection. Prior to that, Shelby served as a Unit Secretary at Spectrum Health from September 2017 to September 2018, where they managed communication flow, trained colleagues on software and operations, and provided coverage during staffing shortages.
Shelby also has experience in community outreach and research. Shelby worked as a Community Outreach Intern at Allen Neighborhood Center from May 2017 to August 2017, assisting residents with resources and referrals to overcome socioeconomic barriers. Additionally, they served as an Undergraduate Research Assistant for the Religious Soundmap Project from September 2016 to August 2017, attending religious events and editing audio clips for an interactive map.
Shelby's earliest recorded work experience is as a Student Cook at Michigan State University, where they worked from August 2015 to August 2017.
Overall, Shelby VanderMel has developed a strong skill set in sales, operations, customer service, and community outreach through their various roles in different industries.
Shelby VanderMel obtained their high school diploma from Hastings High School between the years 2010 and 2014. Following this, they pursued a Bachelor of Arts (BA) degree at Michigan State University from 2014 to 2017. During their time at the university, Shelby focused their studies on Religious Studies, Environmental & Sustainability Studies, and Non-profit Leadership.
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