Meriem Chanaz Chikh

Customer Care Professional at Iron Mountain

Meriem Chanaz Chikh is an experienced professional with a diverse background in customer service, procurement, and trade marketing. Currently serving as a Back Office Specialist at MSI Corp since July 2019, responsibilities include managing customer accounts and resolving issues, along with investigating installation delays. Previous roles include a Bilingual Customer Service Representative for Bell Canada, where both inbound and outbound customer interactions were handled, and a Procurement Officer at SONATRACH, where contract execution and supplier management were key tasks. Meriem also held positions in trade marketing coordination and sales at companies such as DRACO SARL and B2AUTO, showcasing a consistent track record in enhancing customer satisfaction and driving sales, supported by a Bachelor's Degree in Commercial Sciences with a focus on Marketing from the School of Commerce HEC Algiers.

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