Heran Medhin

Heran M. is an experienced professional currently serving as a Senior Enterprise Solutions Engineer at Ironclad since July 2020, where collaboration with prospects and various internal teams is essential for technical sales support. Previously, as a Senior Enterprise Customer Success Manager at Ironclad, Heran focused on complex customers across the US and EMEA, facilitating implementation and ongoing growth within the Contract Lifecycle Management sector. Heran also held the role of Enterprise Customer Success Manager at Big Health, driving customer engagement in digital therapeutics, and served as the Director of Customer Success at ByProxie, where initial customer onboarding and retention efforts were led. Earlier experience includes a Client Executive position at IBM dedicated to Best Buy, a Consultant role with Strategic Legal Solutions, and various positions in legal and sales, including litigation paralegal at Jensen McGrath Podgorny, P.A. Heran holds a Doctor of Law degree from Howard University School of Law, along with a Paralegal Certificate from Duke University and a Bachelor's degree in Political Science and Government from North Carolina State University.