Rob Edmondson

Rob Edmondson is a seasoned leader in customer success and professional services, currently serving as the Senior Vice President of Customer Success at Ironclad since October 2022. Prior experience includes positions such as Vice President of Professional Services at Cresta and Head of Expert Services, as well as Regional Vice President of Technical Solutions at Zendesk, where Rob managed a 50-person organization and oversaw a global team of Solution Architects. Other notable roles were held at Oracle, Empirix, NICE Systems, and PTC, complemented by military experience as a Commissioned Officer in the U.S. Army. Educational achievements include a B.S. in Mechanical Engineering from the United States Military Academy at West Point, an M.S. in Computer Information Systems from Boston University, and further education at UC Berkeley and Worcester Polytechnic Institute.