Alana Paludo Chiochetta

Alana Paludo Chiochetta's work experience includes a role as a Business Development professional at ISAAC starting in July 2022. Prior to this, they worked at GRUPO SBF, where they held the positions of Senior Operational Intelligence Coordinator from December 2021 to July 2022 and Operational Intelligence Coordinator from January 2021 to December 2021. In these roles, they were responsible for various tasks such as data analysis, development and automation of dashboards and reports, and simplifying CRM processes.

Before joining GRUPO SBF, Alana worked as a Trainee at CENTAURO from February 2020 to January 2021, where they gained knowledge about the company's business operations and worked on a project focused on customer perspectives and analysis. Alana also served as a Deployment Analyst at CENTAURO from July 2019 to February 2020, where they managed store routines and implemented standardized processes.

Additionally, Alana has previous experience as a Pricing and Results Intern at Cervejaria Ambev from January 2018 to January 2019, and as a Marketing and Public Relations Intern at Sevna Startups from October 2017 to January 2018.

Furthermore, Alana's work history includes roles as General Sports Director at Associação Atlética Acadêmica Flaviana Condeixa Favaretto from November 2014 to December 2015, where they coordinated a sports team and organized university championships, and as Marketing and Communications Director at Clube de Mercado Financeiro from November 2013 to November 2014, where they oversaw communication and marketing tasks.

Overall, Alana has gained experience in various areas including business development, operational intelligence, customer relationship management, project management, and marketing.

Alana Paludo Chiochetta completed their Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General at USP - Universidade de São Paulo from 2013 to 2018. Alana also participated as an exchange student at Solvay Brussels School of Economics and Management in 2016-2017.

In terms of additional certifications, Alana obtained the following:

- Analyze Data with SQL Skill Path from Codecademy in August 2021.

- Business Intelligence from FIAP in April 2021.

- Design Thinking Experience from Echos - Innovation Lab in November 2020.

- Inteligência Emocional (Emotional Intelligence) from Escola Conquer in April 2020.

- Lean Six Sigma White Belt Certification from Grupo Voitto in May 2019.

- Scrum Fundamentals Certified (SFC) from Udemy in February 2019.

- TOEFL iBT from ETS Global B.V. in December 2015.