Bruna Cortez

Bruna Cortez has a diverse work experience in various roles and industries. Bruna began their career at Elife as a Social CRM specialist in 2018. Bruna then worked as a Customer Service Representative at Teleperformance before joining AutoForce as a Social Media & Marketing professional in 2020. Bruna also gained experience as a Digital Planner at Art&C Comunicação, where they were involved in communication planning and media analysis for the Festival Sabor Potiguar.

In 2021, Bruna worked at Creditas as a Customer Support representative. Bruna then joined the company isaac, where they held the role of Commercial Intelligence, responsible for prospecting and sales strategies. Bruna later transitioned to the role of Inside Sales Analyst (Partnerships) at isaac.

Between 2019 and 2021, Bruna worked at 59mil, where they held various positions. Bruna started as a Communications Manager/Project Manager, leading a team and managing strategic projects. Later, they became a Commercial Consultant/Branding Manager, focusing on prospecting, onboarding, and marketing strategies. Bruna's final role at 59mil was Strategic Counselor and Tax Advisor.

Overall, Bruna Cortez has gained extensive experience in customer service, sales, marketing, project management, and strategic planning throughout their work history.

Bruna Cortez completed their bachelor's degree in Publicidade (Advertising) from Universidade Federal do Rio Grande do Norte from 2018 to 2022. In addition to their degree, they pursued further education in User Experience Design from Design Circuit from 2020 to 2021. Prior to their bachelor's degree, Bruna completed a technical integrated course in Logística (Logistics) from Estácio from 2014 to 2016.

Throughout their education, Bruna also obtained several certifications. In April 2022, they obtained a certification in Emotional Intelligence from Escola Conquer. In August 2021, they obtained a certification in leadership, learning capacity, and resilience from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul. Bruna also obtained certifications in Customer Success from Rock Content in May 2021, in Creative Techniques from Keep Learning School in February 2021, in Agile Work Management from LinkedIn in November 2020, and in English Proficiency from EF Standard English Test (EF SET) in October 2020.

Additionally, Bruna obtained certifications in Commercial Management from Easy Capacitação in June 2020, in FBB100 from FEBRABAN in June 2021, in Branding from Rock Content in April 2020, in Inbound Marketing from HubSpot in March 2020, and in Content Production for the Web from Rock Content in March 2020.

It is worth noting that Bruna also pursued a certification in Growth Hacking from Escola Conquer, but the specific month and year of completion are not provided.