CR

Camila Rocha

Analista De Customer Experience - Pleno at isaac

Camila Rocha started their work experience in September 2012 as an Administrative Assistant at JRT Instalações Hidráulicas e Combate a Incêndio LTDA, where they worked until September 2015. In April 2017, they joined On Stage Lab as a Production Assistant, but left in July 2017. From August to December 2017, they worked as an Intern in Public Relations at the Associacao Dos Amigos Do Museu Judaico No Estado De Sao Paulo. In June 2018, they joined VAI as a Customer Experience Assistant, and stayed until January 2021. In May 2021, they became an Analyst of Customer Success at DAKI, and worked there until August 2021. Currently, they are employed at ISAAC as an Analyst of Customer Experience, starting in August 2021.

Camila Rocha completed their undergraduate education from 2014 to 2018 at Faculdade Paulus de Tecnologia e Comunicação, where they pursued a degree in Public Relations with a focus on Communication. In 2017, they also attended On Stage Lab for a brief period, specializing in Show Business and gaining insights into Event Management and Planning.

In addition to their formal education, Camila has obtained several certifications to enhance their professional skills. In June 2020, they completed the certification program "Introdução ao Inside Sales" at RD University. In the same year, they also obtained certifications in "Fundamentos da Experiência do Cliente" from Track.co and "Inbound Marketing" from Rock Content. Furthermore, Camila obtained the certification "Fundamentos de Customer Success para Analistas" from RD University in April 2021. Camila'smost recent certification, "Marketing de Conteúdo" from Rock Content, was obtained in January 2021.

Based on the provided information, it can be inferred that Camila Rocha is committed to ongoing professional development and strives to broaden their knowledge and skills in the fields of communication, event management, customer success, and marketing.

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Timeline

  • Analista De Customer Experience - Pleno

    August, 2021 - present