Marcos Muiño

Marcos Muiño is a seasoned professional with extensive experience in customer service and operations management across various industries. Currently serving as the Head of Customer Services at Isabel Group since May 2024, Marcos oversees daily operations and focuses on enhancing customer support. Previously, Marcos was the COO and Head of Operations at Jane, where responsibilities included launching operations in the Belgian market and guiding international growth. Additional roles include Head of Operations for jaimy, Manager of Customer Care at Ticketmaster Belgium, CRC Unit Manager for Nestlé Nespresso in the BeNeLux region, and Manager of National Customer Services at Mediahuis. Earlier experiences include supporting the Car-Pass project at FEBIAC, Customer Care Manager at FCA Fiat Chrysler Automobiles, and various positions at DaimlerChrysler and Mariën & Gijbels Teleservices. Educational qualifications include a Bachelor of Business Administration with a focus on International Marketing from Hogeschool Antwerpen and foundational studies in Economics at Sint-Jan Berchmanscollege in Antwerpen.