Isabel Group
Wim Martens is an experienced service delivery manager currently at Isabel Group since November 2014, leading the management of the Isabel 6 service with a focus on service quality and customer satisfaction. Previously, Wim Martens worked as a senior management consultant at Qernel from October 2002 to October 2014, where notable projects included leading the harmonization of ICT service management processes at GDF Suez and implementing service management processes at Landsbond Christelijke Mutualiteiten. Prior roles include delivery project executive at IBM, customer service manager at Kraft Foods ESC, and IT analyst at Euroclear. Wim Martens holds a Master's degree in Applied Economics and a subsequent Master in Financial Sciences from Ghent University.
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Isabel Group
Isabel Group is Belgium's first fintech and helps banks, businesses and accounting firms take a step forward by simplifying their administrative processes. We ensure the smooth and secure exchange of documents, payments and identities between all the parties in your financial chain by connecting them with each other. In doing so, we create a flawless flow of information and transactions. The result? New insights and better decisions. More than 90,000 organizations now run smoothly thanks to us. We make fintech a day-to-day reality for them. We don’t do it on our own. It’s made possible by the efforts of our 340 colleagues and a unique ecosystem of clever partnerships: with the Belgian government, hundreds of European banks, dozens of financial software providers and many others. Our solutions: Isabel 6, Ponto, Zoomit, CodaBox, ClearFacts, KUBE, TruliUs, SignHere, Clearnox and BookMate