Isabel Group is Belgium's first fintech and helps banks, businesses and accounting firms take a step forward by simplifying their administrative processes. 

We ensure the smooth and secure exchange of documents, payments and identities between all the parties in your financial chain by connecting them with each other. In doing so, we create a flawless flow of information and transactions. The result? New insights and better decisions.

More than 90,000 organizations now run smoothly thanks to us. We make fintech a day-to-day reality for them. We don’t do it on our own. It’s made possible by the efforts of our 340 colleagues and a unique ecosystem of clever partnerships: with the Belgian government, hundreds of European banks, dozens of financial software providers and many others. 

Our solutions: Isabel 6, Ponto, Zoomit, CodaBox, ClearFacts, KUBE, TruliUs, SignHere, Clearnox and BookMate 

FinTech

Isabel Group

Kris De Ryck

Jan Rubbrecht

Tom Vanhoorne

Sylvie Vandevelde

Sabrina Defraene

Marie Costers

Tim Van Der Wee

Raf Goos

Géraldine Valentini

The Customer Success Team at Isabel Group is dedicated to ensuring that our clients, including banks, businesses, and accounting firms, fully leverage our fintech solutions for smooth and secure administrative processes. Comprising Retention Managers, Customer Success Managers, and Customer Support Representatives, the team focuses on client satisfaction, retention, and support. They work closely with clients to optimize the use of our services, address any issues promptly, and help them gain valuable insights, ensuring seamless exchanges of documents, payments, and identities within their financial ecosystem.

Customer Success Team

Management Team

Software Development Team

Leadership Team

Customer Success Team

About

Team members

Other teams at Isabel Group

Management Team

Software Development Team

Leadership Team