Elena Tapu

Elena Tapu is a seasoned professional in operations and customer experience, currently serving as the Global EV APP Implementation Manager for ISC-CX since November 2019, contributing to the VOICE-2025 Team focused on Voice of Customer and Customer Experience initiatives. Prior to this role, Elena held various positions including Executive Assistant and Head of Administrative Resources at Salt Edge, Director of Operations and International Project Manager at Scheduling Worldwide™ by 4Service™, and Operations Director for Russia and CIS at INTERNATIONAL SERVICE CHECK. Elena's early career included roles in sales management and field coordination, complemented by educational qualifications in Personality Psychology and International Economic Relations from the Institute of History of Cultures and the Institute of International Relations of Moldova, respectively.