Bima Ardi Baskoro

Bima Ardi Baskoro currently serves as a Customer Success Manager at iSeller Commerce, a position held since March 2022, where responsibilities include fostering customer loyalty and supporting the sales team through product information and issue resolution. Prior to this role, Bima worked at PT. Sari Coffee Indonesia (Starbucks Indonesia) from March 2016 to March 2022, initially as a Barista, providing exceptional customer service and quality beverage preparation, and later advancing to Shift Supervisor, managing operations and team targets. Bima holds a Bachelor of Engineering in Mechanical Engineering from Muhammadiyah University of Yogyakarta, completed in June 2019.