Katie Dickens

Katie Dickens has a diverse work experience spanning various industries. Katie started their career in 2007 as a Steward at Warwick Arts Centre. In 2009, they worked as a Translator for PAL Investments, primarily responsible for translating a Dutch property website into English and marketing it in international markets. From 2010 to 2015, Katie worked at BBA-reman LTD, initially as a Customer Service representative, then as an HR and Global Recruiter, Training and Auditing Manager, and finally as an Operations Manager. Katie'sresponsibilities included training and developing customer service teams, implementing incentive schemes, and identifying growth opportunities. From 2015 to 2019, they served as an Operations Manager at The Daylight Company Ltd, where they successfully led a project to improve the distribution chain and reduce fulfillment costs by 10%. Since 2019, Katie has been employed at ISG (Information Services Group), starting as an Analyst in Client Relations and progressing to roles such as Client Relations Manager, Client Director - Team Lead for North Europe Research Sales, and currently, Head of Research Sales for Northern Europe.

Katie Dickens completed their Bachelor's degree in German Studies at the University of Warwick from 2006 to 2010. Katie has also obtained additional certifications in Digital Transformation, Introduction to Digital Twins, RPA, AI, and Cognitive Tech for Leaders, and Strategic Agility from LinkedIn. Additionally, they have a certification in Prince2 Foundation, though the institution and date of completion are unspecified.