Mark-Stefan Willsch

Mark-Stefan Willsch is an experienced professional in the tourism and travel industry, currently serving as the Head of Customer Services at ISO-Gruppe since September 2013, where Mark-Stefan manages a team of travel technology experts to deliver software solutions and consultancy services. Previously, Mark-Stefan held various leadership roles at TUI from 1997 to 2013, including Head of Project Management Car Hire and Senior Manager Marketing and Development MICE, where Mark-Stefan was responsible for positioning and managing TUI Event Management. Earlier in their career, Mark-Stefan contributed IT consulting services to travel organizations at travel-Ba.Sys GmbH & Co. KG. Mark-Stefan’s academic background includes a degree in Business Administration/Tourism and Travel from Reiseverkehrsakademie Duesseldorf and a certification as a Travel Management Assistant from FIRST REISEBUERO Hannover.