Cathlene Silha

Cathlene Silha has a range of work experience in the field of implementation management and client success. Cathlene is currently working as an Implementation Manager at Isometric Technologies (ISO) since March 2023. Prior to this, they worked at Aclaimant as a Technical Lead, Implementation from June 2021 to March 2023. Cathlene also held the positions of Lead, Implementation from October 2020 to June 2021 and Implementation Manager from November 2019 to October 2020 at Aclaimant.

Before joining Aclaimant, Cathlene was a Client Success Manager at seoClarity from June 2019 to November 2019. Cathlene also worked at PayLease as a Senior Implementation Project Manager from April 2019 to June 2019. Prior to this, they served as a Team Lead, Onboarding & Training from December 2017 to April 2019 and an Onboarding & Training Specialist from December 2016 to November 2017 at PayLease.

Cathlene also has experience in coaching as they worked as a House Team Head Coach at Wilmette Gymnastics from February 2016 to February 2017, and as a Recreational Gymnastics Coach at Champaign Gymnastics Academy from September 2013 to July 2015.

Earlier in their career, Cathlene gained experience as an Onboarding Specialist at Combined Insurance United States from September 2015 to November 2016. Cathlene was responsible for handling onboarding requests and ensuring the smooth onboarding process for new employees.

Cathlene also briefly worked as a Temporary Receptionist at Magnetar Capital in August 2015.

Cathlene Silha completed their Bachelor of Applied Science (B.A.Sc.) degree in Political Science at the University of Illinois Urbana-Champaign from 2010 to 2015. In addition to their degree, they have obtained certifications such as Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in June 2019, Communication Foundations from LinkedIn in November 2018, and EFSET 79 Proficient (CEFR C2) from EF Education First. The exact month and year of obtaining the EFSET 79 Proficient certification are not provided.