iSON Group
Benard Kabungo is a skilled customer service professional with extensive experience in the IT and telecommunications sectors. Currently serving as a Customer Service Advisor at iSON Group Africa since March 2020, Benard effectively assists customers and contributes to service policies for Airtel and Vodacom. Previously, Benard held the positions of Customer Care Executive and Sales Representative at Avic Coastland from May 2018 to May 2020, focusing on client engagement and sales success. Additionally, Benard worked as an Insurance Agent at Trinity Insurance from January 2018 to November 2019. Benard holds an Associate's degree in Human Resources Management and Services from the Institute of Social Work, earned between 2014 and 2017.
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iSON Group
iSON Group is one of the first ICT startups established in Africa. With over 10,000 employees in over 25 countries in Africa, we have been instrumental in up-skilling & reskilling our workforce and empowering women, in Africa. iSON Group is one of Africa’s leading ICT brand which offers solutions to meet the demands arising from the social transformation, shaping new lifestyles for individuals and creating values for the society. It caters to a host of clients in verticals including Telecom, Banking, and Financial Services and Insurance (BFSI), Government, Retail, Utilities, Aviation, Fin Tech and many more. iSON Group operates across five subsidiaries, namely iSON Technologies, which concentrates on developing IT solutions for demanding businesses; iSON Xperiences (erstwhile iSON BPO) a specialist in proactive customer engagement and customer experience provider partnering with leading brands, iSON Innovation and Investments, an initiative for driving consumer internet business in Africa, iSON Tower, a multi-country Tower Infrastructure sharing company in emerging markets and the recent enterprise being on the CSR front – iSON Foundation.
Employees
10,000+