Mohammad Bahaa Eddine

Mohammad Bahaa Eddine is a skilled professional with extensive experience in customer service and management. Currently serving as a Billing and Customer Service Executive at ista since October 2022, responsibilities include managing client interactions, registration, bill processing, and resolving inquiries. Prior to this role, Mohammad worked as a Senior Contact Centre Officer at Teleperformance, providing customer support across multiple countries and delivering comprehensive information about retail services. Experience as a Retail Sales & Marketing Manager at Beit al Ward involved overseeing operations and enhancing customer experience through marketing initiatives. Earlier roles include serving as an Education Project Supervisor at Caritas Lebanon and Direct Sales & Procurement Manager at Orca Trading Est., where leadership and strategic planning were pivotal. Originally trained at Beirut Arab University with a Bachelor of Arts in Business Administration and Management, Mohammad brings a strong background in operational efficiency and client relations.