Nitesh Ranjan

Nitesh Ranjan is a highly experienced IT professional currently serving as a Senior System Administrator at IT BY DESIGN since December 2022, specializing in Wintel, Azure, O365, backup and storage solutions, and firewall management. Prior to this role, Nitesh held the position of Lead, Operations at Concentrix from May 2021 to December 2022, where responsibilities included providing L1 support to premier clients, managing user accounts and licenses in the O365 Admin Center, and overseeing security groups and distribution lists. Nitesh began a career at Convergys, working as a Senior Support Engineer in EPS from March 2006 to May 2016, delivering high-quality support for Microsoft Windows Server and ensuring customer satisfaction through responsive technical solutions.