Shawneen Burkes

Shawneen Burkes is an experienced professional in application support and analysis, currently serving as an Application Support Analyst II at IT Synergistics, LLC since October 2019. Prior to this role, Shawneen worked as a Realtor at Keller Williams - On The Water and held various positions at DaVita Kidney Care, including Production Support Engineer and Application Engineer, where responsibilities included data analysis and cross-team reporting. Shawneen's extensive experience also includes roles as Lead Application Support Engineer at Urban Lending Solutions, Application Support Specialist at Bright Horizons, and Tier 1 Tech Support at Webroot Software. Shawneen holds an Associate degree in Business Administration and a Bachelor's degree in Information Technology from American Intercontinental University.