Maritza Quintanilla

Maritza Quintanilla has a diverse work experience spanning various roles and companies.

Maritza started their career at Cisco Systems in 1995, where they served as an eCommerce Project Manager. In this role, they managed the development and integration of the company's key Internet Commerce Quoting & Ordering solution suite.

In 1999, Maritza joined Network Appliance, Inc. as the Sr. Manager of the eService, where they oversaw the Customer-Facing Service & Support Website. Maritza held this position until 2003 when they transitioned to become the Sr. Manager WW Customer Operations Process Re-engineering. In this role, they were responsible for Business Process Re-Engineering projects for the World Wide Global Service & Support organization, focusing on process improvements and automation.

Maritza then moved to iTalent Digital in 2005, where they initially served as a Sr. Business Process Consultant for Cisco Systems. Maritza worked on designing and documenting operational processes related to case escalation management and SLA defects.

Later in their tenure at iTalent Digital, Maritza took on the role of a Strategic Account Manager. In this position, they worked closely with the firm's Fortune 500 clients, managing the delivery life cycle of key projects and service engagements.

Overall, Maritza Quintanilla has demonstrated expertise in project management, process improvement, and customer operations throughout their career.

Maritza Quintanilla has pursued a Bachelor's degree in Communications from UC Santa Barbara. Additionally, they have also pursued a Bachelor's degree in Spanish Language and Literature from the same university. However, no specific start or end years for these education endeavors have been provided.