Mohamed Hazem Alsherif has a solid work history with experience in various roles and industries. Mohamed Hazem began their career in 2010 at Concentrix as a Contact Center Supervisor, where they worked until 2016. From 2016 to 2020, they served as a Regional Contact Center Manager at AMICO Group. In 2020, Mohamed joined Seven-D Medical Centre as a Customer Service Assurance Manager and was later promoted to Managing Director in April 2022. Currently, since January 2023, they are working as a Customer Care Manager at italist. Overall, Mohamed has gained extensive experience in customer service, contact center management, and leadership positions throughout their career.
Mohamed Hazem Alsherif completed their high school education at the Higher Institute of Management Sciences - HIMS, although the specific start and end years are not provided. Mohamed Hazem then pursued a Bachelor's degree in English Accounting at Al-Zahrat English School from 2002 to 2004, specializing in the field of Accounting and Finance.
In terms of additional certifications, Mohamed obtained the COPC® Management Training Series - Certified Professional Manager certification from COPC Inc. in April 2021. Other certifications and courses mentioned in the provided information include COPC, Communication Skills Course, Microsoft Office (Word, Excel, PowerPoint & Outlook), Risk Management Course, Time Management Course, and CLC (Convergys Leadership Course). However, the details regarding the institution and the months and years of obtaining these certifications are not provided.
January, 2023 - present