Tifah Crump (She/Her)

Tifah Crump has a diverse work experience, starting with their role as an Inbound Customer Service Representative at ITCON Services, where they assist individuals in registering for covid-19 funeral assistance and provides empathetic support to those grieving the loss of a loved one. Prior to that, they served as the CEO of JewlxPetra. Tifah also worked at MAXIMUS as a Reviewer and at BITHGROUP Technologies as a Helpdesk Technician with DPW, where they opened tickets, resolved technical issues, and ensured computers had up-to-date software. As a Trade Floor Help Desk Support intern at Exelon, they imaged and patched computers, installed RAM, and opened tickets for issue resolution. In addition, Tifah was a Year Student at Year Up and worked as a Cage Cashier at Horseshoe Casino, where they provided high-quality customer service, distributed money accurately, and participated in daily meetings to establish goals.

Tifah Crump's education history includes a Certificate in Information Technology from Baltimore City Community College, which was obtained in December 2017. Tifah also received a Certificate in IT from Year Up in 2018. In addition to these certifications, Tifah has obtained several other certifications, including MCSA Windows 10, CompTIA A+ (220-901) Cert Prep: 1 Core Processing, CompTIA A+ (220-901) Cert Prep: 2 Core Hardware, Office 365 for Administrators: Supporting Users Part 2, Office 365: Administration, and Office 365: Deployment. These certifications were obtained in March 2018 from LinkedIn.