Itel
Maria Clara Tobón is an experienced professional specializing in project management and data science, currently serving as the Data Science & Innovation Manager and Project Manager/Scrum Master at itelCX since June 2023. Previously, Maria Clara held the position of Project Manager 2 at LiveVox from June 2022 to January 2023 and was the Assistant Technical Project Leader at Unilever from September 2021 to March 2022. Prior roles include Senior Project Manager and Account Manager for APAC at Entirety LLC (November 2017 - August 2020) and Engineering Clerk and Trainee at Philip Morris International (July 2016 - November 2017). Maria Clara holds a Master of Science in Engineering Management from The University of Manchester (2020 - 2021) and a degree in Electronic Engineering from Universidad Pontificia Bolivariana (2012 - 2016).
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Itel
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Itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy.