Rubén Luque Romero

Ru B. is a highly experienced CRM Business Analyst currently employed at Otis Elevator Co. since November 2019. This role involves acting as the main liaison among stakeholders, solution architects, and the Scrum team throughout the project lifecycle, focusing on the development of complex CRM Dynamics services using Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, where system testing, data visualization, and client interactions were key responsibilities, and a position as an ecommerce Business Analyst for an academic experimental project, where analysis and market strategy development were emphasized. Additionally, Ru B. has volunteered as an External Communications Manager at Project Management Without Borders, overseeing marketing strategies and team management, and held a role as a Business Analyst at Pactic Media Concepts, contributing to significant project successes through data analysis and marketing campaigns. Ru B. holds a Master’s degree in Management Information Systems from the University of Colorado Denver.