Casey Charland

Casey Charland is a skilled ServiceNow Data and Reporting Analyst currently employed at ITR Group, where responsibilities include developing operational and strategic reports, monitoring performance, and collaborating with IT stakeholders for compliance and improvement initiatives. Previously, Casey served as the ITSM Service Delivery/Reporting Lead at Innovien Solutions, focusing on data automation and analytics. Earlier experience includes managing the Cyber Defense Operations Center at GLOBALFOUNDRIES, where notable achievements included enhancing security measures and earning multiple awards for performance. Additional roles range from IT Technician at Nfrastructure to Quality Control Inspector at Gexpro, and Field Service Technician at MGA Employee Services, showcasing a strong foundation in IT support and project management. Educational qualifications consist of an Associate's degree in Computer and Information Sciences from Hudson Valley Community College and a high school diploma from Tamarac High School.