Amrit Prakash

Amrit Prakash, PMP®, serves as the Associate Director of Customer Support and Success Operations & B2B Partnerships at Checkmate since May 2021, focusing on strategic oversight to enhance support metrics and align capacity plans with growth objectives. Prior roles include Head of Customer Support and Customer Success and Operations Manager at Checkmate, where leadership in customer success initiatives and operational improvements was demonstrated. Amrit earlier held positions such as Product Manager at VIVO.OOO Cloud Telephony, Manager of Customer Success and Operations at Wheebox, and Head of Sales and Service Delivery at Daya I.T. Solutions. An extensive background in sales, service delivery, and technical support has been complemented by an MBA in IT and Marketing from AISECT University and ongoing studies in Strategy, Innovation, and Leadership at INSEAD.