Mark Dean has extensive experience in change management and business improvement, having worked in various roles at ITV, The Co-operative Banking Group, and The Co-operative Financial Services. Mark has a BA (Hons) in Modern History and Politics from the University of Sheffield. Mark has led teams in delivering strategic change, process improvements, and continuous improvement programs, focusing on enhancing customer experience and driving cost optimization.
May, 2023 - present
May, 2019
August, 2016
June, 2012