Elena Gligorovska

Senior Customer Experience Manager at Iute Group

Elena Gligorovska has an extensive background in customer experience management, marketing, and consultancy. With experience in various companies such as Iute Group, Societe Generale, and The World Bank, Elena has successfully managed teams and implemented strategies to enhance customer relationships, revenue, and profit. Elena's educational background includes a Master's degree in HR Management and a Bachelor's degree in Macedonian and English, further enhancing their skillset in the field. Elena's expertise in customer care, market analysis, and innovation coordination make their a valuable asset in any organization.

Location

Tallinn, Estonia

Links

Previous companies


Org chart

No direct reports

Teams


Offices


Iute Group

Iute Group – established in 2008 – is a leading European fintech company. The Group is specialized in consumer finance and payment services via its 100% subsidiaries. Iute serves customers currently in Moldova, Albania, North Macedonia, Bulgaria as well as Bosnia and Herzegovina under the MyIute and IuteCredit brands, while it is expanding its services, geographies, and brands ecosystem. Group’s core loan products are unsecured installment loans and buy-now-pay-later loans with maturities between 1 month and 48 months and collateralized loans with maturities up to 72 months. Loans are provided over the webshops, Iute’s website, MyIute app, network of branches, merchants, and partners. Iute’s payment services vary from country to country between full-range solutions provided as a bank, and partial solutions subject to the license issued in any given country. Group operates its own ATM network that is accessible with the MyIute app. Group finances its loan portfolios with equity, with secured bonds that are on the main list of Frankfurt Stock Exchange and Nasdaq Baltic, and with deposits (as a bank inside a given country). The mission of IuteCredit is to create the extraordinary experience in personal finance by exceeding customers' expectations. See more: www.iutecredit.com


Industries

Headquarters

Tallinn, Estonia

Employees

201-500

Links