Phuoc Hung Phan

Phuoc Hung PHAN started their work experience in 2016 at Crédit Agricole CIB, where they held various roles including Assistant PMO, Software Developer, and Support and Compliance Activity Pilot. From June 2018 to October 2019, they were responsible for leading the support and compliance activities. In 2017, they worked as a Software Developer. In 2016, they started their career as an Assistant PMO.

In 2020, they joined Ivalua as a Customer Support Engineer, where they are involved in the maintenance and support of the Source-to-Pay software. Phuoc Hung manages a portfolio of clients, handling their requests, troubleshooting issues, and communicating with them regarding generic and specific corrections. Phuoc Hung also participates in analyzing client needs, estimating requests, parameterizing the solution, and reducing specific code. Additionally, they are responsible for preparing upgrades, performing client testing and production releases, and providing ongoing support.

Phuoc Hung PHAN completed their education from 2015 to 2019 at École Supérieure d'Ingénieurs Paris-Est Créteil, ESIPE, where they obtained a Diplôme d'ingénieur in the field of Systèmes d'information. In October 2019, they also obtained the TOEIC certification with a score of 830/990 from ETS Global.