Erica Abernathy

Erica Abernathy has a diverse work experience spanning over several years. Erica started their career at Colorado State University as an Office Assistant, where they provided computer support, prepared documents, and delivered customer service. After that, they joined Avaya as an IT Operations Analyst II, where their responsibilities included application support, Linux command line operations, and database management. Erica also worked as an IT Intern, gaining experience in HPSM Specialist roles. In 2019, they joined Ivanti as a Technical Support Engineer and later became a Senior Technical Support Engineer. Currently, they are working at Ivanti as an Enterprise Support Team Lead.

Erica Abernathy holds a Bachelor's Degree in Computer Information Systems from Colorado State University-Pueblo. In addition to their degree, they have obtained several certifications including "Learning Apache Tomcat" from LinkedIn in May 2022, "Designing a Training Program: Setting Goals, Objectives, and Mediums" from LinkedIn in November 2021, "Finding Your Purpose at Work" from LinkedIn in November 2021, "Salesforce: Dashboards" from LinkedIn in November 2021, "SQL for Non-Programmers" from LinkedIn in September 2021, "Influencing Others" from LinkedIn in August 2021, "Practical Influencing Techniques" from LinkedIn in August 2021, "Learning SQL Server 2017" from LinkedIn in July 2019, and "Cherwell Certified Professional Support" from Cherwell Software in September 2020.