Klara Horackova

Klara Horackova has a diverse work experience spanning several companies and roles. Klara is currently working at Ivanti as a Senior License Compliance Manager, a position they have held since December 2022. Prior to this role, they served as a License Compliance Manager at the same company from March 2021 to November 2022.

Before joining Ivanti, Klara worked at HEAT Software/Ivanti UK Ltd as a Renewals Account Manager from June 2016 to February 2021. Prior to that, they had a series of roles at HEAT Software starting from 2009, including GSS Knowledge Manager from June 2014 to June 2016, Global Customer Service Coordinator from January 2013 to June 2016, Business Development Representative in 2012, and Maintenance & Support Renewal Coordinator from August 2011 to May 2012.

Klara also has experience working at FrontRange Solutions as a Maintenance & Support Renewal Coordinator from February 2007 to October 2008.

Throughout their career, Klara has developed strong organizational and negotiation skills, with a focus on customer service. Klara has been responsible for managing territories, driving contract renewals, and maintaining high levels of customer satisfaction.

Klara Horackova pursued their education at the University of Applied Sciences Zittau/Görlitz from 2001 to 2006. During this period, they focused on English/German/Czech Translating. In addition to their formal education, Klara has also obtained several certifications from LinkedIn in areas such as "Creating Positive Conversations with Challenging Customers," "Delivering Bad News to a Customer," "Developing a Critical Thinking Mindset," and "Listening to Customers." These certifications were obtained in August and November of 2021.