Louis Nassetta

Louis Nassetta has a diverse work experience in the field of account management and customer support. Louis is currently working as a Principal Renewal Account Manager at Ivanti since January 2023, where they manage high-profile account portfolios, maintains customer relationships, and handles subscription renewals. Before joining Ivanti, Louis worked as a Renewal Manager at Get Bridge from May 2021 to February 2023. Prior to that, they served as a Renewals Manager at Instructure from September 2020 to May 2021.

Louis also has a background in customer management and retention. Louis worked as a Customer Portfolio Manager in the Symantec Division of Broadcom Inc. from November 2019 to September 2020. In this role, they focused on building strong relationships with customers, managing partnerships, and aligning Symantec's goals with customer goals.

Furthermore, Louis worked at Symantec for several roles from 2009 to 2019. Louis served as a Renewal Sales Representative from November 2012 to November 2019, where they assisted customers and resellers with their support and maintenance renewals. Louis also worked as an Inside Partner Success Manager from August 2015 to February 2016, a Customer Care Specialist from December 2011 to November 2012, and a Norton Technical Support Tier 2 representative from May 2009 to November 2011.

Louis Nassetta completed their General Education Development (GED) at Sheldon High School from 1998 to 2002. Louis then pursued an Associate of Arts (AA) degree in General Studies at Lane Community College from 2000 to 2005.