Randal Locke has a diverse work experience spanning over three decades. Randal is currently working as a Territory Account Manager - Sales at Ivanti, where they focus on process-driven sales and continuously strives to improve customer experience.
Before that, Randal worked at DecisionOne as a Senior Sales Director from 2018 to 2022. In this role, they sold global solutions that aimed to reduce operating costs, optimize infrastructure, and provide high IT availability across the globe.
From 2016 to 2017, Randal served as a Major Account Manager at Flexera Software. Their responsibilities included pursuing and engaging prospective clients, managing up to 30 accounts, and meeting software asset management and vulnerability goals.
Prior to Flexera Software, Randal worked at CA Technologies as a Solution Account Manager from 2014 to 2016. Randal strategically influenced key decision-makers in the service and automation technology sectors and managed sales activities in 17 states, overseeing 65 accounts. During their tenure, they achieved significant sales success, reaching 112% of total product sales in FY 2016.
Before their role as a Solution Account Manager, Randal held various leadership positions at CA Technologies from 1997 to 2014. As the Vice President of Customer Lifecycle Solutions - Worldwide from 2011 to 2014, they improved customer satisfaction ratings and defined best practices for effective pre-sales promotions. Prior to this role, they served as the Sr. Director, Technical Sales - South/Various, overseeing pre-sales activities, generating revenue, and exceeding sales quotas year over year.
Randal's earlier experiences include working as a Help Desk Manager/Desktop Support at Sea-Land Service from 1995 to 1997, Help Desk Manager at EDS from 1993 to 1995, and Help Desk Manager and Desktop Support Manager at Sunbelt Savings from 1990 to 1994. In these roles, they managed connectivity issues, provided technical support, and oversaw teams of technicians.
Overall, Randal Locke has a strong background in sales and account management, with a focus on improving customer satisfaction and driving business growth.
Randal Locke attended Andrews High School from 1979 to 1983, although no degree or field of study is specified. Subsequently, from 1983 to 1987, they enrolled at West Texas A&M University, where they pursued a Bachelor of Business Administration (BBA) degree with a focus on Computer Information Systems. No additional certifications or institutions attended beyond these educational experiences are provided.
February, 2022 - present