Stefan Bruijns

Senior Manager Technical Support at Ivanti

Stefan Bruijns has a diverse work experience spanning over two decades. Stefan started their career as a Stagiar at Sony Logistics Europe in 1998. Stefan then worked as a Support employee at Propaq from 2000 to 2002. Following that, they joined AD&C as a Support staff member from 2002 to 2005.

In 2005, Stefan Bruijns joined RES Software as a Senior Support Engineer and held this position until 2017, gaining extensive experience in technical support. In 2017, they transitioned to Ivanti, where they took on various roles. Stefan initially worked as a Distinguished Support Engineer & Team Lead Support from August to November 2017.

From November 2017 to June 2021, Stefan Bruijns served as a Manager of Technical Support at Ivanti, responsible for leading and managing the support team. Currently, they hold the position of Senior Manager of Technical Support at Ivanti, a role they have held since July 2021.

Throughout their career, Stefan Bruijns has gained significant expertise and leadership skills in technical support, contributing to the success of the organizations where they have worked.

Stefan Bruijns completed their education in Systembeheerder MKB (Level 4) from ROC Eindhoven, where they studied from 1997 to 2000. Additionally, they obtained the following certifications: Certified Support Manager from Service Strategies in April 2019, ITIL Foundation Certification in IT Service Management from ITIL Certified in August 2014, and Microsoft Certified Professional from Microsoft (specific date not provided). Stefan also obtained various certifications related to customer service, leadership, coaching skills, decision-making, and stress management from LinkedIn. The LinkedIn certifications were obtained between July 2021 and January 2023, with the majority obtained in September 2021.

Links

Timeline

  • Senior Manager Technical Support

    July, 2021 - present

  • Manager Technical Support

    November, 2017

  • Distinguished Support Engineer Teamlead Support

    August, 2017