Rayomond Chinoy

Rayomond founded IVR Lab in 2013 after making it a separate entity from its sister company Level9Solutions.

The spark for IVR Lab was created back in 2003, when Ray was looking for a company to create a highly customized IVR system for a long time client in the retail industry. All that was was out there were companies selling pre-packaged, boxed solutions. After several months of hitting dead-ends, Ray started out learning all about telephony and the technology behind it and designed his first IVR system to manage and track financial instruments such as money orders and gift certificates. Flash forward a few years and their custom IVRs are now used in many other industries like Healthcare, Retail and Manufacturing.

Rayomond has a BA in International Business Management from Eckerd College, and an MBA in Health Care Management from St. Leo University. He is also a holder of several patents in technology.

Ray lives in the beautiful and sunny Tampa Bay area with his wife and three children.